The Effect of Work Environment on Job Satisfaction: Evidence from the Banking Sector in Ghana

George Kafui Agbozo; Isaac Sakyi Owusu; Mabel A. Hoedoafia; Yaw Boateng Atakorah

doi:doi:10.11648/j.jhrm.20170501.12

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The Effect of Work Environment on Job Satisfaction: Evidence from the Banking Sector in Ghana

George Kafui Agbozo, Isaac Sakyi Owusu, Mabel A. Hoedoafia, Yaw Boateng Atakorah

Published in Journal of Human Resource Management (Volume 5, Issue 1)

Received: 27 December 2016 Accepted: 12 January 2017 Published: 10 February 2017

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Abstract

This paper examined the effect of work environment on job satisfaction with the spotlight on a merchant bank in Ghana. Among other objectives, the paper set out to ascertain the impact of physical and mental environment on employees’ performance, to know the overall satisfaction level of employees in the bank and study whether physical, social and psychological work environment affect job satisfaction. Stratified sampling technique was adopted to select the sample for the study. Questionnaire was used as the research instrument while Statistical Package for Social Science (SPSS) was employed to analyze the data gathered from the field study. Findings of the study indicated that most of the staff at the bank are satisfied with their work environment especially the physical ambiance. The paper concludes that the environment has a significant effect on employees’ satisfaction. The findings of the paper emphasize the need for management to improve the work environment of employees to boost productivity.

Published in	Journal of Human Resource Management (Volume 5, Issue 1)
DOI	10.11648/j.jhrm.20170501.12
Page(s)	12-18
Creative Commons	This is an Open Access article, distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution and reproduction in any medium or format, provided the original work is properly cited.
Copyright	Copyright © The Author(s), 2017. Published by Science Publishing Group

Keywords

Social Interactions, Employee Efficiency, Working Behaviours, Management Practices, Worker Motivation

References

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APA Style

George Kafui Agbozo, Isaac Sakyi Owusu, Mabel A. Hoedoafia, Yaw Boateng Atakorah. (2017). The Effect of Work Environment on Job Satisfaction: Evidence from the Banking Sector in Ghana. Journal of Human Resource Management, 5(1), 12-18. https://doi.org/10.11648/j.jhrm.20170501.12

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ACS Style

George Kafui Agbozo; Isaac Sakyi Owusu; Mabel A. Hoedoafia; Yaw Boateng Atakorah. The Effect of Work Environment on Job Satisfaction: Evidence from the Banking Sector in Ghana. J. Hum. Resour. Manag. 2017, 5(1), 12-18. doi: 10.11648/j.jhrm.20170501.12

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AMA Style

George Kafui Agbozo, Isaac Sakyi Owusu, Mabel A. Hoedoafia, Yaw Boateng Atakorah. The Effect of Work Environment on Job Satisfaction: Evidence from the Banking Sector in Ghana. J Hum Resour Manag. 2017;5(1):12-18. doi: 10.11648/j.jhrm.20170501.12

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@article{10.11648/j.jhrm.20170501.12,
  author = {George Kafui Agbozo and Isaac Sakyi Owusu and Mabel A. Hoedoafia and Yaw Boateng Atakorah},
  title = {The Effect of Work Environment on Job Satisfaction: Evidence from the Banking Sector in Ghana},
  journal = {Journal of Human Resource Management},
  volume = {5},
  number = {1},
  pages = {12-18},
  doi = {10.11648/j.jhrm.20170501.12},
  url = {https://doi.org/10.11648/j.jhrm.20170501.12},
  eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.jhrm.20170501.12},
  abstract = {This paper examined the effect of work environment on job satisfaction with the spotlight on a merchant bank in Ghana. Among other objectives, the paper set out to ascertain the impact of physical and mental environment on employees’ performance, to know the overall satisfaction level of employees in the bank and study whether physical, social and psychological work environment affect job satisfaction. Stratified sampling technique was adopted to select the sample for the study. Questionnaire was used as the research instrument while Statistical Package for Social Science (SPSS) was employed to analyze the data gathered from the field study. Findings of the study indicated that most of the staff at the bank are satisfied with their work environment especially the physical ambiance. The paper concludes that the environment has a significant effect on employees’ satisfaction. The findings of the paper emphasize the need for management to improve the work environment of employees to boost productivity.},
 year = {2017}
}

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TY  - JOUR
T1  - The Effect of Work Environment on Job Satisfaction: Evidence from the Banking Sector in Ghana
AU  - George Kafui Agbozo
AU  - Isaac Sakyi Owusu
AU  - Mabel A. Hoedoafia
AU  - Yaw Boateng Atakorah
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DO  - 10.11648/j.jhrm.20170501.12
T2  - Journal of Human Resource Management
JF  - Journal of Human Resource Management
JO  - Journal of Human Resource Management
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PB  - Science Publishing Group
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AB  - This paper examined the effect of work environment on job satisfaction with the spotlight on a merchant bank in Ghana. Among other objectives, the paper set out to ascertain the impact of physical and mental environment on employees’ performance, to know the overall satisfaction level of employees in the bank and study whether physical, social and psychological work environment affect job satisfaction. Stratified sampling technique was adopted to select the sample for the study. Questionnaire was used as the research instrument while Statistical Package for Social Science (SPSS) was employed to analyze the data gathered from the field study. Findings of the study indicated that most of the staff at the bank are satisfied with their work environment especially the physical ambiance. The paper concludes that the environment has a significant effect on employees’ satisfaction. The findings of the paper emphasize the need for management to improve the work environment of employees to boost productivity.
VL  - 5
IS  - 1
ER  -

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Author Information

George Kafui Agbozo

Faculty of Economics and Business Administration, Catholic University College of Ghana, Fiapre, Sunyani, Ghana
Isaac Sakyi Owusu

Institute of Distance Learning, Kwame Nkrumah University of Science and Technology, Kumasi, Ghana
Mabel A. Hoedoafia

Faculty of Economics and Business Administration, Catholic University College of Ghana, Fiapre, Sunyani, Ghana
Yaw Boateng Atakorah

Department of Economics, Kwame Nkrumah University of Science and Technology, Kumasi, Ghana

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Plain Text BibTeX RIS

APA Style

George Kafui Agbozo, Isaac Sakyi Owusu, Mabel A. Hoedoafia, Yaw Boateng Atakorah. (2017). The Effect of Work Environment on Job Satisfaction: Evidence from the Banking Sector in Ghana. Journal of Human Resource Management, 5(1), 12-18. https://doi.org/10.11648/j.jhrm.20170501.12

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ACS Style

George Kafui Agbozo; Isaac Sakyi Owusu; Mabel A. Hoedoafia; Yaw Boateng Atakorah. The Effect of Work Environment on Job Satisfaction: Evidence from the Banking Sector in Ghana. J. Hum. Resour. Manag. 2017, 5(1), 12-18. doi: 10.11648/j.jhrm.20170501.12

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AMA Style

George Kafui Agbozo, Isaac Sakyi Owusu, Mabel A. Hoedoafia, Yaw Boateng Atakorah. The Effect of Work Environment on Job Satisfaction: Evidence from the Banking Sector in Ghana. J Hum Resour Manag. 2017;5(1):12-18. doi: 10.11648/j.jhrm.20170501.12

Copy | Download

@article{10.11648/j.jhrm.20170501.12,
  author = {George Kafui Agbozo and Isaac Sakyi Owusu and Mabel A. Hoedoafia and Yaw Boateng Atakorah},
  title = {The Effect of Work Environment on Job Satisfaction: Evidence from the Banking Sector in Ghana},
  journal = {Journal of Human Resource Management},
  volume = {5},
  number = {1},
  pages = {12-18},
  doi = {10.11648/j.jhrm.20170501.12},
  url = {https://doi.org/10.11648/j.jhrm.20170501.12},
  eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.jhrm.20170501.12},
  abstract = {This paper examined the effect of work environment on job satisfaction with the spotlight on a merchant bank in Ghana. Among other objectives, the paper set out to ascertain the impact of physical and mental environment on employees’ performance, to know the overall satisfaction level of employees in the bank and study whether physical, social and psychological work environment affect job satisfaction. Stratified sampling technique was adopted to select the sample for the study. Questionnaire was used as the research instrument while Statistical Package for Social Science (SPSS) was employed to analyze the data gathered from the field study. Findings of the study indicated that most of the staff at the bank are satisfied with their work environment especially the physical ambiance. The paper concludes that the environment has a significant effect on employees’ satisfaction. The findings of the paper emphasize the need for management to improve the work environment of employees to boost productivity.},
 year = {2017}
}

Copy | Download

TY  - JOUR
T1  - The Effect of Work Environment on Job Satisfaction: Evidence from the Banking Sector in Ghana
AU  - George Kafui Agbozo
AU  - Isaac Sakyi Owusu
AU  - Mabel A. Hoedoafia
AU  - Yaw Boateng Atakorah
Y1  - 2017/02/10
PY  - 2017
N1  - https://doi.org/10.11648/j.jhrm.20170501.12
DO  - 10.11648/j.jhrm.20170501.12
T2  - Journal of Human Resource Management
JF  - Journal of Human Resource Management
JO  - Journal of Human Resource Management
SP  - 12
EP  - 18
PB  - Science Publishing Group
SN  - 2331-0715
UR  - https://doi.org/10.11648/j.jhrm.20170501.12
AB  - This paper examined the effect of work environment on job satisfaction with the spotlight on a merchant bank in Ghana. Among other objectives, the paper set out to ascertain the impact of physical and mental environment on employees’ performance, to know the overall satisfaction level of employees in the bank and study whether physical, social and psychological work environment affect job satisfaction. Stratified sampling technique was adopted to select the sample for the study. Questionnaire was used as the research instrument while Statistical Package for Social Science (SPSS) was employed to analyze the data gathered from the field study. Findings of the study indicated that most of the staff at the bank are satisfied with their work environment especially the physical ambiance. The paper concludes that the environment has a significant effect on employees’ satisfaction. The findings of the paper emphasize the need for management to improve the work environment of employees to boost productivity.
VL  - 5
IS  - 1
ER  -

Copy | Download